Today, Paul was swamped with work. From practically running an entire school, to managing a sports team, I am surprised he hasn't lost his mind. He is amazing at what he does and he has helped build a fine school. Since he was so swamped today, he handed me off to a junior counselor named Katarina. She graduated last year from Nichols but loved it here so much, she decided to work the main desk of the Office of Admissions and eventually get transferred over to the finance department. She had a lot of free time on her hands, so she decided to show me how to operate the front desk as well as teach me the etiquette for it. admissions is the first place a family would go if they were interested in Nichols, so having the right or perfect etiquette is ideal. I learned how to properly answer the phones as well as how to work with the ambassadors.
I got to give a tour to a prospective student and his family along with another ambassador and he showed me how to talk to the prospective students and their families. I also learned a lot of statistics and at the end of the tour, the ambassador said that I did a great job. So I guess I am stepping up in the big world of planning.
